Transfer Vault

Help Centre

Find answers to all your questions about Transfer Vault. If you can’t find what you need or want to learn more, our dedicated team is here to assist you.

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Getting started

Your journey with Transfer Vault starts here.

Sending and Receiving Money

Maximize your financial resources.

Compliance and Security

Ensure the utmost safety for your funds.

Commonly Asked Questions

As a global business, we primarily use English for all written communications. However, we strive to offer local language support through dedicated Relationship Managers across our twelve global offices whenever feasible.
The fastest way to contact us is by sending a message through our Contact Us page or by calling your nearest Transfer Vault office to speak directly with our team.
Setting up an account with Transfer Vault is straightforward. We just require some basic information about you, your business, and your international payment requirements. Fill out our application form, and our team will handle the rest.

Transfer Vault is not a bank. Instead, it is an Electronic Money Institution offering multi-currency international business accounts and foreign exchange solutions. By merging innovative financial technology with private banking standards, we provide businesses with the payment services necessary for expanding into new markets.

We are licensed and regulated by the Luxembourg Commission de Surveillance du Secteur Financier (CSSF), the UK’s Financial Conduct Authority (FCA), and the Dubai Financial Services Authority (DFSA) in the Dubai International Financial Centre (DIFC).

Transfer Vault accepts businesses globally and supports entrepreneurs in sectors that traditional banks may overlook.

We can support a variety of industries, including but not limited to:

  • Agriculture, farming, and forestry
  • Art, antiques, and luxury goods
  • Commodities
  • Computers and communication equipment
  • Construction
  • Energy and utilities
  • Food, beverages, and tobacco
  • Health and beauty
  • Household and consumer goods
  • IT, software development, and maintenance
  • Machinery and metal products
  • Medical
  • Motor vehicles
  • Print and media
  • Sports and gaming
  • Textile, clothing, and footwear
  • Transport and logistics

Additional Avenues for Assistance

Discover various support options and explore additional avenues to find the assistance you need.

Submit a Request

Require assistance? Please provide details about your needs, and our team will reach out to help you promptly.

Chat With Us on Whatsapp

Connect with us instantly on WhatsApp for real-time support, available Monday to Friday.

Contact Your Local Office

For personalized assistance, please contact your local office.